Are you or your firm adequately covered for job-related risk? When was the last time you reviewed your insurance coverage? Clients are becoming more adamant that attorneys carry specific types of insurance policies. Do you know what they are? Do you… Read More ›
How to compensate collectors has been an issue during all of my 20 plus years in the Collection Industry. The addition of automated dialing and other technology has caused some agencies and firms to change compensation policies in order to… Read More ›
Should Small Businesses Have a Sick Leave Program? Beverly Unrath confided in me that recently she and some friends were discussing whether or not they should have a sick leave program for their small business (5-10 employees). She thought this… Read More ›
Earlier this year, one of our law firm members contacted me with some alarming news. They just lost their largest client. This client’s business was 85 percent of the firm’s revenue. The firm joined the NL in 2005. They often… Read More ›
I received a disturbing email today from one of our attorney members. He is engaged in a dispute with a client. It’s so bad that he is considering legal action. This concerns me. I remember another one of our member… Read More ›
One of our clients recently told me about how they spend Halloween Day at their office in California. She said, “On Halloween, everyone dresses up. This year my team is going to dress up as ‘Jersey Shore.’ The entire office… Read More ›
Would you use a mobile tag in a debt collection letter or receivables document? Do you even know what a Mobile Tag is? I didn’t until I read “Tag, You’re It!” – How Mobile Tags Can Help in Debt Collection… Read More ›
“Embezzlement: The fraudulent conversion of another’s property by a person who is in a position of trust, such as an agent or employee.” Encyclopedia.com The white-collar crime of embezzlement is featured in the NL October eNewsletter. We’re giving you a… Read More ›