“What can I do in order to make my firm more marketable to potential clients within the industry?” was a question that popped out on the Spring 2016 NARCA Conference Agenda, as NL VP of Client Services Kacey Rask was… Read More ›
Business Relationships
2013 – 2016: Ideas for Promoting Growth in Your Collection Practice
In January of 2013, we posed this question to several of our law firm members: “What changes are you making in your collection practice in order to grow in 2013?” Today we’re taking a look back at some of those… Read More ›
Consumer Protection Attorney at DCF Sheds Light on the “Other Side”
The inaugural Debt Collection Forum (DCF) was held March 21 – 23 in St. Louis, Missouri. Delta Outsource Group was responsible for organizing this new industry conference. Billed as a forum that would “provide real world solutions and strategies,” DCF… Read More ›
Vendor Inspection Programs for 3rd Party Vendor Management
“Why you need 3rd-Party-Vendor Management” is a topic that is still just as “hot” as when we wrote about it in July of 2014. Since then, National List has teamed up with MicroBilt and their sister company, ComplyTraq in order… Read More ›
Collector Motivation via Technology: “Gamification”
“How to Motivate Collectors” was always one of the most popular sessions at user conferences I planned for my former employer. Every collection department or agency uses some type of motivational activities to keep employees focused and at peak productivity,… Read More ›
Organizing Your Workplace: A First Step Toward Compliance
All of the emphasis on compliance in the industry makes it more important than ever to have an organized workplace where important documents and claims histories are not misplaced, are readily available and are dealt with in a timely manner…. Read More ›
Collecting Medical Debt – How Aggressive Should You Be? (Reprint)
Almost four years ago (2/23/2012), NL Insider published a blog titled “Collecting Medical Debt — How Aggressive Should You Be?” That blog continues to get hits every week, totaling over 2,622, with 822 of those in 2015, and 90 in… Read More ›
NL Terminology Resource Updated and Enlarged
Ever catch yourself having to look up an unfamiliar collection or legal term on Google or Wikipedia? We know how you feel, and we’re here to help! Even if you’ve used our Terminology Page before, you’ll want to check out the “new… Read More ›
Wishes for a Joyous Holiday Season!
All of us at The National List of Attorneys want to wish all of our members, clients, industry friends and your families a Joyous Holiday Season and a Healthy and Happy New Year! We look forward to serving you throughout… Read More ›
NL Member Profile for Kohn Law Firm S.C.
Founded in 1960 by Robert W. Kohn, the Kohn Law Firm S.C. is an award-winning and nationally recognized debt collection law firm. They concentrate their practice primarily on credit card, municipal, medical and various other types of consumer debt, as… Read More ›