On the same day (Sept. 5th) that InsideARM announced, “A federal judge in Pennsylvania has ruled that the TCPA does not apply to debt-collection calls, even calls made to cellular telephones,” IAT announced the release of SmartCell, a manual dialing… Read More ›
I read on InsideARM.com on July 3rd about the following change to the CA Debt Collection Law: The California General Assembly Monday unanimously passed a bill that requires debt buyers in the state to have in their possession a long list… Read More ›
The debt collection industry is constantly evolving, and the current trend is all about compliance. Because at The National List we know it is key to continually keep up with the changes in the industry, in May I participated in a… Read More ›
You may have been introduced to The National List’s Compliance Program in our blog last October, Compliance Issues Grow Exponentially. Since then, the number of member attorneys from whom we annually collect information under our compliance program has exceeded 300… Read More ›
Is Your Firm in Danger of Fines &/or Litigation for Making Multiple Collection Calls to Wrong Numbers or Cell Phones?
“Consumer attorneys argue that multiple wrong number collection calls to the same phone number are intentional (thus subject to the $1500 [vs. the $500] per-call penalty), if the debt collector does not have in place adequate procedures for a consumer… Read More ›
In our 10/13/11 blog, we gave the NL perspective on our Compliance Program. Today we’re sharing the experiences and opinions of two Compliance Program members with whom I recently spoke. In case you aren’t familiar with the Program, read a… Read More ›
“Compliance has become one of our fastest-growing, non-direct income producing expenses. It calls into serious question the net back profit, if any, existing from a client after the compliance costs are factored in. On top of that, compliance costs and… Read More ›