The ROI of a Law Firm Marketing Budget Like any business, a legal practice needs to allocate marketing and business development resources to acquire new clients and keep them engaged. Gone are the days of throwing money at… Read More ›
Technology
Upfront Identifiers Key to Collecting Overdue Receivables
We recently wrote about the “Top 7 Pitfalls to Avoid with Overdue Receivables.” Not following the tip given to us recently by Mason, Schilling & Mason Co., LPA, could add Pitfall #8: “Not getting all the personal and business identifiers… Read More ›
Cybersecurity: Risks Are Everywhere
Data security breaches are now a frequent fixture in the news. The Panama Papers scandal is just the latest example of the damage that can be caused by a data breach. According to the experts, it is not just IF… Read More ›
Personal Email: Improving Effectiveness & Avoiding Mistakes
This blog is NOT about mass emails that are part of a marketing plan. It IS about emails you send to co-workers, colleagues, or one or two contacts outside your office (clients, customers, prospects, vendors, etc.) It’s about emails you… Read More ›
Vendor Inspection Programs for 3rd Party Vendor Management
“Why you need 3rd-Party-Vendor Management” is a topic that is still just as “hot” as when we wrote about it in July of 2014. Since then, National List has teamed up with MicroBilt and their sister company, ComplyTraq in order… Read More ›
Collector Motivation via Technology: “Gamification”
“How to Motivate Collectors” was always one of the most popular sessions at user conferences I planned for my former employer. Every collection department or agency uses some type of motivational activities to keep employees focused and at peak productivity,… Read More ›
Welcome to 2016—and to Our New Website!
It is hard to believe it’s the New Year already. Where has the time gone? In 2015 we continued to see changes in our industry, with regulation and compliance, firm acquisitions and mergers, as well as changes in how our… Read More ›
SCRA Scrubs Show Appreciation and Empathy for Military Families
The Service Members Civil Relief Act (SCRA) was designed with the intention to help and protect military service members and their families in times of financial hardship, especially during active duty deployment. It has its roots in similar Civil War… Read More ›
Preview: NARCA 2015 Fall Collection Conference
The 2015 NARCA Fall Collection Conference will be held at the Marriott Marquis Hotel, Washington, DC, October 14-17. As is always the case, the 2015 NARCA Conference will be filled with networking opportunities! NL EVP Randy Nicola will be attending… Read More ›
The TCPA – Searching for a Vintage Rotary Phone
In response to 21 petitions from a number of businesses and trade associations, on July 10, 2015, the U.S. Federal Communications Commission (“FCC”) released a Declaratory Ruling and Order (“DRO”)[i] regarding requirements established by the Telephone Consumer Protection Act of… Read More ›