Creditors and even collection agencies may wonder if sending unpaid debt to a debt collection law firm is warranted. Consumers who have past-due debts may wonder if the creditor they owe the money to will resort to turning it over… Read More ›
collection agencies
Changes in Garnishment Laws
Changes in State Garnishment Laws since 2013: The National List has requested “updated since 2013” State Collection Laws papers from a member attorney in each state. So far, two states, Alabama and Michigan, have reported significant changes to Garnishment Law.* State… Read More ›
Consumer Protection Attorney at DCF Sheds Light on the “Other Side”
The inaugural Debt Collection Forum (DCF) was held March 21 – 23 in St. Louis, Missouri. Delta Outsource Group was responsible for organizing this new industry conference. Billed as a forum that would “provide real world solutions and strategies,” DCF… Read More ›
Collector Motivation via Technology: “Gamification”
“How to Motivate Collectors” was always one of the most popular sessions at user conferences I planned for my former employer. Every collection department or agency uses some type of motivational activities to keep employees focused and at peak productivity,… Read More ›
Organizing Your Workplace: A First Step Toward Compliance
All of the emphasis on compliance in the industry makes it more important than ever to have an organized workplace where important documents and claims histories are not misplaced, are readily available and are dealt with in a timely manner…. Read More ›
NL Terminology Resource Updated and Enlarged
Ever catch yourself having to look up an unfamiliar collection or legal term on Google or Wikipedia? We know how you feel, and we’re here to help! Even if you’ve used our Terminology Page before, you’ll want to check out the “new… Read More ›
Press Release: Andersen, Randall & Richards and The Bessenbacher Co. Announce Merger Creating BARR Credit Services, Inc.
Two industry leaders, Andersen, Randall & Richards, headquartered in Tucson, Arizona, and The Bessenbacher Co., headquartered in Kansas City, Missouri have merged creating BARR Credit Services, Inc. The newly formed company, BARR Credit Services, Inc. will be a leading provider… Read More ›
FDCPA knowledgeable? How confident are you? Training Can Help!
If you were asked today to take an 80 question test on the Fair Debt Collection Practices Act (FDCPA), how confident are you that you would pass? What about other members of your firm or agency who talk or write… Read More ›
California Decision Regarding Call Recording Might Benefit Other Collectors
State laws regarding recording of calls vary, but a recent decision by a Federal Judge in California may set a precedent that will benefit collectors in other states, as well. (See 8/11/14 article on InsideARM.) California actually has two provisions… Read More ›
Meet Your NL Team, Part II – Kacey Rask
This is the second of our introductions to a National List Team Member. Because most of our interaction with members and clients is likely to take place on the phone, we think it will help you to feel more comfortable… Read More ›